Privacy Policy – Prime Pro Detailing

Last Updated: May 2026

Prime Pro Detailing (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, request a quote, or contact us about our mobile car detailing services.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website forms, phone calls, SMS messages, emails, or other communication channels.

This information may include:

Your name;
Phone number;
Email address;
Service address or general location;
Vehicle information;
Service requested;
Messages or details you submit about your vehicle or service needs;
Any other information you choose to provide.

We may also collect certain technical information automatically when you visit our website, such as browser type, device type, IP address, pages visited, time spent on the website, and general usage data.

2. How We Use Your Information

Prime Pro Detailing may use your information to:

Respond to your quote request;
Contact you about your service inquiry;
Schedule, confirm, or update appointments;
Provide mobile car detailing services;
Send service-related communications by phone, SMS, or email;
Improve our website, services, customer experience, and marketing;
Maintain business records;
Prevent fraud, misuse, or unauthorized activity;
Comply with legal obligations.

3. Phone, SMS, and Email Communications

By submitting a form or contacting Prime Pro Detailing, you agree that we may contact you by phone, SMS, or email regarding your quote request, appointment, service updates, or related business communication.

Message and data rates may apply. Message frequency may vary. You may reply STOP to opt out of SMS communications or HELP for assistance.

We do not sell your phone number, SMS consent, or personal information to third parties for their own marketing purposes.

4. How We Share Your Information

We may share your information only when necessary to operate our business, provide services, or comply with the law.

This may include sharing information with:

Website hosting providers;
Form and CRM platforms;
Email or SMS communication providers;
Payment processing or business service providers;
Analytics and advertising platforms;
Legal, regulatory, or government authorities when required by law.

We do not sell, rent, or trade your personal information.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to understand how visitors use the website, improve performance, and support advertising or marketing efforts.

These technologies may collect information such as pages visited, device type, browser type, referral source, and general interaction data.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, some website features may not function properly if cookies are disabled.

6. Advertising and Analytics

We may use third-party tools such as Google Analytics, Google Ads, Meta/Facebook Ads, or similar platforms to measure website traffic, understand visitor behavior, and improve advertising campaigns.

These platforms may use cookies or tracking technologies according to their own privacy policies.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure. For this reason, we cannot guarantee absolute security.

8. Data Retention

We may retain your personal information for as long as necessary to respond to your inquiry, provide services, maintain business records, comply with legal obligations, resolve disputes, or enforce agreements.

When information is no longer needed, we may delete, anonymize, or securely store it according to our business practices.

9. Your Privacy Choices

You may contact us to:

Request access to the personal information we have about you;
Ask us to correct or update your information;
Request deletion of your information, where legally possible;
Opt out of marketing or promotional communications;
Opt out of SMS communications by replying STOP.

Please note that we may still contact you for service-related or legally required communications.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Service Area Information

Prime Pro Detailing provides mobile car detailing services in Stoneham, MA and surrounding areas. If you provide your service location, we use it only to determine service availability, provide quotes, schedule appointments, and complete requested services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after updates are posted means you accept the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Prime Pro Detailing
Phone: +1 (781) 526-6256
Email: infoprimeprodetailing@gmail.com
Service Area: Stoneham, MA and surrounding areas